Privacy Policy

1. Introduction

Welcome to our website. We are an independent booking assistance service that helps guests check availability and reserve stays at Hotel Bangla properties.

We value your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or contact us for booking assistance.

We are not the official website of Hotel Bangla.

2. Data We Collect

We may collect, use, and store different types of personal data, including:

Identity Data:
Name and basic identification details.

Contact Data:
Email address and telephone number.

Booking & Transaction Data:
Details related to room enquiries, reservation requests, and payment information (if applicable).

Technical Data:
IP address, browser type, device information, and general location data.

3. How We Use Your Data

We use your data to:

• Process booking enquiries and reservation requests

• Communicate availability and pricing details

• Provide customer support

• Improve our services and website performance

• Send promotional offers (only if you opt in)

We do not sell your personal data to third parties.

As an independent booking assistance provider, we may share necessary booking details with hotel partners solely for reservation processing.

4. Data Security

We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, misuse, or disclosure.

Access to your information is limited to authorized personnel and partners who require it for booking and support purposes.

5. Cookies

Our website uses cookies to enhance your browsing experience and improve website functionality. Cookies help us understand user behavior and optimize performance.

You can manage cookie preferences through your browser settings.

6. Your Rights

You have the right to:

• Request access to your personal data

• Request correction of inaccurate data

• Request deletion of your data (where legally applicable)

• Withdraw consent for marketing communications

To exercise your rights, please contact us using the details provided on our Contact page.